To this day, Zoezephyyr ships worldwide.
If your country does not appears in the list, please feel free to send a request via the contact form.
Orders are shipped within 5 to 10 working days except in the case of pre-orders where the delivery time will be indicated in the product description.
You can choose between 2 shipping methods:
– Home delivery: via tracked letter or parcel depending on the quantity of items ordered. The delivery time is 2 to 7 working days to France, and 2 to 14 days to other countries. The amount of shipping costs is automatically calculated in your basket. INTERNATIONAL ORDERS : Your order may be subject to import duties and taxes once a shipment reaches your destination country. Zoezephyyr is not responsible for these charges if they are applied and they are your responsibility as a customer.
– Mondial Relay: delivery to the pick-up point of your choice. Please specify your pick-up point in the order notes when validating the order. The delivery time is approximately 3 working days. For France only, fixed rate of €5.
If you have any doubts about the amount of shipping costs, do not hesitate to contact Zoezephyyr.
Do not forget that delivery in France is free from 100€ of purchase via Mondial Relay.
RETURNS AND EXCHANGES
Zoezephyyr is committed to carefully packaging orders. If, despite our attention, a product arrives damaged, please contact us within 5 days of receipt of your order, attaching photos and a detailed description of the problem so that we can resolve it directly with you.
If you are unsure and have any questions, do not hesitate to contact us. We will come back to you as soon as possible to help you.
Return and delivery costs will be your responsibility.